Vacant job

Join us in making every day a little better! At Martin & Servera, we deliver food, beverages, and services to restaurants and large kitchens across Sweden. As a market leader, we drive development and work hard to make every day a little better.

We are now expanding our sales organization and looking for an independent process owner who wants to ensure that our processes function effectively, contribute to our goals and strategies, and support high customer satisfaction.

As a process owner, you are the link between the sales department and other stakeholders, driving continuous improvements in sales-related activities and results. You lead the process work end-to-end and support the business in implementing changes. The role is central to driving the entire process work within sales and thus strengthening us towards our goals.

A leading sustainability effort.
Sustainable business practices are an integral part of how we at Martin & Servera develop our business. We believe that companies can change society for the better. Our sustainability strategy is based on maximizing business and societal benefits while minimizing negative impacts on people, animals, and nature. You will be an important part of the work we do together every day for a more sustainable future.

Stable and long-term.
We have a strong and long-term owner in the form of the family-owned Axel Johnson, which creates both security and great development opportunities within the group.

We offer you.
With us, you get an exciting job with good benefits, such as a generous wellness allowance, healthcare allowance, and lunch subsidy. We challenge ourselves and value performance in the same way we care about a good balance between work and private life. We offer the opportunity for remote work up to two days a week. For us, a safe and secure work environment is important, which is why we conduct random drug and alcohol tests at our workplaces.

Your main responsibilities:

• Analyze data and engage in dialogue with the entire sales organization to identify, prioritize, and implement improvements that enhance efficiency and improve customer experience.
• Ensure clear documentation and working methods according to best practices.
• Be the link between sales and other functions; drive cross-functional meetings/workshops to solve problems and improve flows.
• Participate in strategic initiatives; propose new processes and tools based on market trends and technological developments.
• Train and support the sales organization in new/updated processes and provide ongoing support for process-related questions.

Important for the job to suit you:
The role belongs to the process organization within our sales department.

This is a flexible position where you drive multiple initiatives in parallel and collaborate broadly within the organization. Your work will impact how we work moving forward in sales and process development.

As a person, you are solution-oriented and analytical, with the ability to see the big picture and prioritize based on business benefits. You have strong communication skills and build relationships with stakeholders at all levels. You are self-driven and structured and thrive in a changing environment. A strong customer focus and a drive to continuously work on improvements are also important qualities for success in the role.

• Relevant education in sales, economics, or business development
• At least 5 years of documented experience leading projects/initiatives.
• Very good ability to formulate requirements, decision support, and process documentation.
• Practical experience in change management (planning, communication, implementation).
• Good knowledge of Microsoft 365/Office suite
• Fluent communication in Swedish and English, both spoken and written.

Meritorious

• Knowledge of the APQC model.
• Experience with Lean and continuous improvements
• Experience with sales processes.
• Experience in specifying requirements and implementing support in IT systems related to sales processes.

How does the recruitment process work?
We actively work for diversity and see differences among people as a strength. With the goal of reflecting all our customers and the society we operate in, we seek people of all ages and backgrounds. In our recruitment, we use personality tests to compare candidates as objectively and fairly as possible. We also conduct background checks. Read more about the recruitment process on our website.

The application deadline is 2026-02-11
Start date: According to agreement
Employment type: Permanent position, we apply a probationary period
Employment rate: Full-time, 100%
Location: Stockholm or at one of our other sales offices (Malmö, Halmstad, Gothenburg, Norrköping, Enköping, Umeå, Luleå).

Contact: If you have questions about the position, please contact Marie-Alice Wallard, [email protected]. For questions about the recruitment process, please contact HR partner Katarina Hagman at [email protected]

Union representative: Anna-Lena Holsteryd 08-722 26 30.

Martin & Servera is Sweden's leading restaurant wholesaler, delivering beverages, fresh produce, food, equipment, services, and knowledge to restaurants and large kitchens daily. The Martin & Servera group consists of the parent company Martin & Servera and subsidiaries Martin & Servera Restauranghandel with restaurant stores, Martin & Servera Logistik, Galatea, and Sorundahallarna.

Together, we at the Martin & Servera group make a difference for everyone who loves food and drink. With care for each other, our customers, and our planet, we make every day a little better. As an employee with us, you are an important part of our success. Here, your experiences, ideas, and knowledge are valued, and we grow and develop together. Welcome to us!